This policy describes the information we process to support our website and to provide you with our service.
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymised or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
To provide a valuation, we must process information provided by you. This includes;
We use the information we have as described below to provide our service.
Information you supply to us and how it is used:
We will send you details regarding your valuation when you request it by email and to a mobile number (if you have supplied this), and may send you updates we believe are of interest to you concerning your vehicle, such as significant market activity or price alerts. You can opt-out of these at any time on each communication sent to you, and you can adjust your communication preferences in our Communication Preference Centre.
Sharing with Third-Party Partners. We work with third-party partners who help us provide and improve our service. We don't sell any of your information to anyone, and we never will. We impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with;
We collect, use and share the data that we have in the ways described above:
Under the General Data Protection Regulation, you have the right to access, rectify, port and erase your data. This includes the right to object to receiving communication from us by using the "unsubscribe" link in such communications of by updating your communication preferences in our Communication Preference Centre.
We store data until it is no longer necessary to provide our service to you, or until you request your data is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
For deletion requests, please email: firstname.lastname@example.org
We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorisation controls.
We access, preserve and share your information with to comply with regulators, law enforcement or others:
Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm.
We share information with our partners utilising standard contractual clauses approved by the European Commission, and rely on the European Commission's adequacy decisions about certain countries, as applicable, for data transfers from the EEA to the United States and other countries.
We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our service.
You can learn more about how privacy works by contacting our Customer Service time at email@example.com.
The data controller responsible for your information is Webuyanycar Ltd, which can be contacted by mail at:
You also have the right to lodge a complaint with Webuyanycar’s lead supervisory authority, the Information Commissioner's Officer (ICO).
Our sister company Cinch Cars Limited (cinch.co.uk) can help you find and buy cars through approved dealers. If you’ve ticked the box to say you are interested, we’ll provide cinch your name, email, mobile number and postcode. cinch will contact you by email and/or text with updates about their service, vehicle recommendations, and ways to make buying and owning cars a breeze. Cinch will be the data controller for this data, you can find out how they use it at cinch.co.uk/privacy.
If you want to update your communication preferences with cinch, access, correct or erase the data that they hold about you, or request any of your other legal rights in relation to it, you can contact cinch directly through their website cinch.co.uk, using the links in any communication sent to you by cinch, or by emailing DPO-Office@cinch.co.uk.